About me

I'm a data analyst with experience in technical support and customer service. My skills include troubleshooting software and hardware issues, data analysis using Python, SQL, and R, and advanced Excel skills. My goal is to help businesses make data-driven decisions by providing accurate and actionable insights. If you're interested in discussing how I can help your business with data analysis, please don't hesitate to contact me.

  • Data analysis
    using Python, SQL, and R
  • Web Development
    using HTML, CSS and Javascript
  • Technical troubleshooting
    and problem-solving skills
  • Detail-oriented
    and highly organized
  • December 2020 - Present
    Google Workspace Tech Support Representative at Telus international
  • February 2019 - November 2020
    HP Software Tech Support Representative at Concentrix
  • January 2017 - January 2018
    AT&T Customer Service Representative at Concentrix
  • November 2014 - December 2016
    Dell Hardware Tech Support Representative at Concentrix
  • Currently Enrolled
    Bachelor of Science in Computer Science at Universidad Francisco Gavidia
  • Coursera
    Google Data Analytics Certificate
  • Coursera
    Python for Everybody Specialization

My Services

Data Visualization

It helps you to better understand complex data sets by turning them into easily interpretable visual representations such as charts, graphs, and maps. Using industry-leading tools and techniques to create interactive and engaging dashboards that will allow you to uncover new insights and trends in your data

Data Cleaning and Transformation

It will help you to ensure that your data is accurate, consistent, and usable. Using a range of techniques, including data profiling, data quality assessment, and data standardization, to identify and address any data quality issues. Also perform data transformation tasks, such as merging data from multiple sources and formatting data for analysis

Predictive Analytics

It uses statistical algorithms to analyze historical data and predict future outcomes. This service will help you to make data-driven decisions by identifying patterns and trends in your data, and generating accurate forecasts and predictive models. It can help you to improve your business performance by identifying key drivers of success and recommending strategies for improvement

My Portfolio

money money-management

Money Management

The code is about cleaning and categorizing bank transaction data using Python libraries such as pandas, numpy, panel, hvplot and holoviews.


Global Vaccine Tracker

The Dashboard provides details on the global vaccination progress against COVID-19, including that as of December 25, 2021, 49.3% of the world population has received at least one dose of the COVID-19 vaccine.


Airbnb Tableau Project

Explore pricing trends for Airbnb listings in Seattle with this informative dashboard featuring five charts, including average price per bedroom, distinct count of bedroom listings, and more.

Contact Me



Download Resume